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In this English episode of the CHIP, crisis team lead Hannah Storrs and Dr. Allison Crawford give us a glimpse of the lives of those who answer the hotlines.

In this French episode of the CHIP, we spoke with nurse Suzie Durocher-Hendriks and Dr. Abdo Shabah about how the pandemic has affected their personal and professional lives.

Information to help clients prioritize assessment and data submission activities (in long-term care, home care, complex continuing care, inpatient mental health and inpatient rehabilitation settings).

The Canadian Emergency Department Information System (CEDIS) Presenting Complaint List (PCL) contains patient complaints commonly seen in the emergency department and reported to the National Ambulatory Care Reporting System.