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ºìÁì½í¹Ï±¨Portal: Support

Already have a profile? to use Portal!

Looking for ºìÁì½í¹Ï±¨Portal support? To become a Portal user, contact us for a personalized needs assessment. If you would like to request access to Portal or change your existing Portal access, please consult the job aid Request/Change Access to ºìÁì½í¹Ï±¨Portal (PDF).

If you are already a registered Portal user, you have several options.

  • Browse our Frequently Asked Questions (PDF), or ask a question about creating or modifying reports in Portal with eQuery.
  • Join a User Community session. These analytically focused sessions are open to all Portal users and are held on the last Wednesday of every second month of the fiscal year, starting in May. Topics and questions of interest to users are addressed during these web conferences.
  • Schedule one-on-one time with a Portal Services senior analyst and use ºìÁì½í¹Ï±¨Portal to the fullest.

View our latest release documents​​

Contact us at portal@cihi.ca to request historical release notes not available on this page.

Data release and downtime schedule

Data is released in Portal on a monthly, quarterly and annual basis

  • For DAD and NACRS, data submitted by the third business day of the month is released on the 15th business day of the same month.
  • For the NRS, data submitted by the NRS submission deadline is included in the quarterly refresh.
  • For the CMDB, data is released when it becomes available, usually annually.
ProjectSubmission cut-off dateRelease dateDowntimes
DAD and NACRSNovember 5, 2024November 21, 2024 November 20 and 21, 2024
NRSNovember 15, 2024November 28, 2024November 28, 2024
DAD and NACRSDecember 4, 2024December 19, 2024 December 18 and 19, 2024 
DAD and NACRSJanuary 6, 2025January 22, 2025 January 21 and 22, 2025
DAD and NACRSFebruary 5, 2025 February 20, 2025 February 19 and 20, 2025 
NRSFebruary 14, 2025 February 27, 2025 February 27, 2025
DAD and NACRSMarch 5, 2025March 20, 2025March 19 and 20, 2025
DAD and NACRSApril 3, 2025April 23, 2025April 22 and 23, 2025
DAD and NACRSMay 5, 2025May 22, 2025May 21 and 22, 2025

ºìÁì½í¹Ï±¨Portal metadata documents

Learn more about the data found in ºìÁì½í¹Ï±¨Portal with these metadata documents:

Learn more about available data, including data years and grouping methodologies.

Additional support documents

Visit CIHI’s Codes, Classifications, and Terminologies page to learn more about data classification codes and standards and how to apply them.

If you would like ºìÁì½í¹Ï±¨information in a different format, visit our Accessibility page.